Privacy Policy
The Music Garden LLC
1. Introduction
The Music Garden LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a form, enroll in lessons, or communicate with us, including through SMS text messaging.
By providing your phone number or opting into text messages, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number
Student information (age, instrument interest, scheduling preferences)
Billing information (processed securely through third-party providers)
B. Automatically Collected Information
IP address
Browser type
Device information
Cookies and tracking technologies used for analytics and advertising
C. Communication Information
SMS/MMS message records (date/time, delivery status)
Phone call records
Form submissions
Communication preferences
3. SMS/Text Message Program & Consent
By submitting your phone number through our website, forms, or in-person registration, you agree to receive SMS/MMS messages from The Music Garden LLC.
SMS Consent is NOT shared with third parties (except SMS providers)
Message Types May Include
Lesson reminders
Schedule updates
Student progress or attendance notifications
Promotions, events, and announcements
Customer service communications
Opt-In Disclosure (Carrier-Required)
By providing your phone number and submitting a form, you consent to receive recurring SMS messages from The Music Garden LLC. Message frequency may vary. Consent is not a condition of purchase.
Opt-Out Instructions (Mandatory)
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
No Sale of Phone Numbers
We do not sell, rent, or share your phone number with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Use Your Information
We use your information to:
Provide music instruction and student support
Communicate lesson schedules and updates
Send SMS reminders, announcements, and promotions
Improve our website and services
Manage billing and account information
Comply with legal and A2P carrier requirements
5. Information Sharing & Disclosure
We may share your information only with:
Service providers (SMS platforms, scheduling tools, payment processors)
Advertising platforms (Google, Meta) for academy marketing
Legal authorities, when required by law
We do not sell personal information, including phone numbers.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Data Retention
We retain personal information only as long as necessary for educational, business, or legal purposes.
You may request deletion of your personal information at any time.
8. Children’s Privacy
We collect student information only from parents or legal guardians.
We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
9. Your Rights
You have the right to:
Opt out of SMS messages at any time
Request access to your personal data
Request correction or deletion of your information
To exercise these rights, contact us at: [email protected]
10. Contact Information
If you have questions about this Privacy Policy or our SMS program, contact us: